Effective Date: July 01, 2024

Welcome to Ayesha Automation! We value our customers and strive to provide quality products and exceptional service. Our refund policy is designed to ensure a fair and transparent process for handling returns and refunds. Please read the following policy carefully.

1. Eligibility for Refunds

1.1 Return Window: You have 30 days from the date of purchase to request a refund for eligible items.

1.2 Condition of Items: To be eligible for a refund, items must be unused, in the same condition that you received them, and in the original packaging.

1.3 Proof of Purchase: A valid receipt or proof of purchase is required for all refund requests.

2. Non-Refundable Items

2.1 Custom or Personalized Items: Products that have been customized or personalized are non-refundable.

2.2 Perishable Goods: Perishable goods such as food items are non-refundable.

2.3 Sale Items: Items purchased on sale or with a discount are non-refundable.

3. How to Request a Refund

3.1 Contact Us: To initiate a refund, please contact our customer service team at [Insert Contact Information]. Provide your order number, item details, and reason for the return.

3.2 Return Shipping: Customers are responsible for paying the return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance.

4. Processing Refunds

4.1 Inspection: Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

4.2 Refund Method: Approved refunds will be processed to your original method of payment within 5-10 business days.

4.3 Partial Refunds: In some cases, partial refunds may be granted for items not in their original condition, damaged, or missing parts for reasons not due to our error.

5. Late or Missing Refunds

5.1 Check Your Account: If you haven’t received a refund yet, first check your bank account again.

5.2 Contact Your Bank: There is often some processing time before a refund is posted. If you’ve done this and you still have not received your refund, please contact your bank.

5.3 Further Assistance: If you’ve done all of this and you still have not received your refund, please contact us at [Insert Contact Information].

6. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same item, contact us at [Insert Contact Information].

7. Changes to This Refund Policy

We reserve the right to update or modify this refund policy at any time without prior notice. Changes will be posted on this page with an updated effective date.

By making a purchase at Ayesha Automation, you agree to this refund policy.

For any questions or concerns about our refund policy, please contact us at:

Ayesha Automation
House # 26, Road# 08, Block # F, Banasree, Dhaka
aaes2062@gmail.com
+8801714670905

Thank you for shopping with Ayesha Automation!